In case of accident
In case of emergency
In case of independent fall or vehicle’s trouble
In case of accident without other party such as fall or crash of the vehicle, call the number written on your rental agreement and follow support staff’s instructions.
*Depending on the degree of damage to the vehicle body due to a fall, you may be charged up to the maximum amount of deductible for vehicle Collision Damage Waiver.
In case of accident with another party
Injured First Aid
Check Injured condition and call Japanese Emergency medical service number 119.
Report to the police
Regardless of the fault, call Police number 110.
Check the other party
Write down the name, address and contact information of the other party.
Contact the insurance company
Involved parties must contact insurance company. In case of language or any other problems contact Moto Tours JAPAN.
Contact the rental store
Report the situation of the accident to Moto Tours JAPAN and follow our staff instructions.
*In case of language problems, directly contact the number written on your rental agreement.
*In case of accident the rental agreement will automatically end with no rental fee refund.