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  4. In case of emergency

In case of accident

In case of emergency

In case of independent fall or vehicle’s trouble

In case of accident without other party such as fall or crash of the vehicle, call the number written on your rental agreement and follow support staff’s instructions.

*Depending on the degree of damage to the vehicle body due to a fall, you may be charged up to the maximum amount of deductible for vehicle Collision Damage Waiver.



In case of accident with another party

STEP

01

Injured First Aid

Check Injured condition and call Japanese Emergency medical service number 119.

STEP

02

Report to the police

Regardless of the fault, call Police number 110.

STEP

03

Check the other party

Write down the name, address and contact information of the other party.

STEP

04

Contact the insurance company

Involved parties must contact insurance company. In case of language or any other problems contact Moto Tours JAPAN.

STEP

05

サンプル

Contact the rental store

Report the situation of the accident to Moto Tours JAPAN and follow our staff instructions.

NOTE:
*In case of language problems, directly contact the number written on your rental agreement.
*In case of accident the rental agreement will automatically end with no rental fee refund.