Moto Tours Japan TOP > News > News > 新型コロナウイルス感染症発生に対する当社対応について


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平素よりMOTO TOURS JAPANをご愛顧賜り誠にありがとうございます。
MOTO TOURS JAPANの対応方につきまして以下のとおりご案内させていただきます。





Dear customers,

Due to the COVID-19 pandemic we would like to state that the safety and wellbeing of all our customers and staff is our top priority. We are following very closely the evolution of the situation and taking all the measures possible to help during these difficult times.

 MOTO TOURS JAPAN would like to guide you as follows.

 ・Due to the announcement of self-restraint such as events because of the COVID-19, we have received telephones and emails inquiries therefore we  might delay in responding than usual. We apologize for any inconvenience this may cause to you.

・ In response to reports of multiple cases of the COVID-19, we will take into account the health and safety of our customers, tour guides and tour receptionists will wear masks to communicate.  Thank you for your understanding and cooperation.

 <Domestic accommodation >
The cancellation change of the applied travel will be based on the cancellation fee exemption decision of each facility. Please check with us for more details.
In addition, depending on the business situation of each facility, it may take time to answer so we appreciate your understanding.
Please note that as a precaution against the COVID-19 infection, the service content at the time of reservation may be changed without notice.

 Please stay safe and we look forward to welcoming you to have the joy of riding motorcycles in Japan soon.

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